1. Company and information

1. Organisation Name: LLC “ALUMIX ТМК”

2. Website: www.alumix.net.ua

3. Primary physical location: Novoselivska 7/2, street, Dnipro, 49000, Dnipropetrovsk region, Ukraine

4. Established in: 2018

5. Number of employees: More than 15

6. What is the primary focus of your company? Manufacturer; Wholesaler.

The company “Alumix TMK” manufactures furniture for medical institutions while maintaining all the standards, such as quality certificates, registration with “State Service of Ukraine on Medicines and Drugs Control“, resistance to disinfection and treatment of the premises in which they are installed, safety, and reliability. These are the fundamental principles of the “Alumix TMK” company.

7. What kinds of medical furniture are produced by your company?

We produce an extensive variety of medical furniture, which encompasses:

  • Medical couches, stands, and cabinets
  • Medical furniture made of stainless steel
  • Medical cabinets for medications and medical equipment, wardrobes, and lobby furniture for clinics and more
  • Beds and chairs for hospitals
  • Medical tables for doctors, wards, manipulation tables, anesthetists tables, and dentists tables, instrumental tables, and many others.

8. Which medical institutions do you cater to?

We cater to a diverse array of medical establishments, which encompass:

  • Healthcare facilities: hospitals (multispecialty, single specialty, specialized), clinics, ambulatory care facilities, blood transfusion centers, emergency and urgent care facilities, and sanatorium-resort facilities.
  • Sanitary and preventive institutions: sanitary and epidemiological establishments, as well as sanitary education institutions.
  • Pharmaceutical institutions, including pharmacies.
  • Medical and social welfare organizations.
  • Various private and public medical establishments.

2. Product Quality

1. What materials do you use to developed and manufactured medical furniture?

We use dependable and secure materials sourced from reputable suppliers, including:

  • Sheet steel with powder coating
  • Stainless steel
  • Metal tubes with powder coating for sturdy frames
  • Laboratory grade HPL plastic, high-pressure laminate
  • Laminated particle board in various colors
  • Painted MDF
  • Aluminum profile for cabinet furniture with Laminated particle board
  • Medical-grade, high-durability synthetic leather in various colors
  • Wear-resistant components such as roller supports, wheels, handles, locks, etc.

In the manufacturing process, the following technologies and equipment are used:

  • CNC machines with laser cutting and bending capabilities for sheet metal and profile pipes
  • CNC milling with curvilinear cutting for wood-containing sheet panels
  • Powder coating with surface preparation using chemical/mechanical methods
  • Edgebanding and veneering of products with edge attachment and surface end polishing
  • Assembly of products with concealed fasteners.

2. Are you registered or licensed by the National Regulatory Authority (NRA) or another official national body? – Yes

The medical furniture manufactured by LLC “Alumix TMK” for medical institutions and laboratories adheres to all the stipulations outlined in the Technical Regulations for Medical Devices, as sanctioned by Resolution No. 753 of the Cabinet of Ministers of Ukraine, dated October 2, 2013. This compliance is further confirmed through the Declaration of Conformity.

Our medical furniture is produced in series and conforms to the specifications articulated in DSTU GOST 16371:2016 and DSTU GOST 19917:2016, both ratified by the Certificate of Conformity and the State Sanitary and Epidemiological Expertise Conclusion.

Moreover, our production quality management system for laboratory furniture has been certified in accordance with international standards ISO 9001:2015, ISO 13485:2018, ISO 14001:2015.

3. Do you rely on a standardized product catalog, or do you offer made-to-order options?

While our primary focus is on serial production, we offer a broad range of customizable options to accommodate your specific preferences. If you don’t find the exact product you’re looking for in our catalog, we welcome your innovative ideas! Through this collaborative process, the end product will be tailored to align seamlessly with your requirements, interior design, and operational specifications.

4. Is it possible for you to supply unregistered products within your country? – No 

3. Medical Quality Assurance and Storage Condition

1. Does your company possess a documented quality assurance program?

Our quality management system is certified and conforms to the standards outlined in ISO 9001:2015. Quality control of our products and strict adherence to the technological processes is consistently upheld at every phase and across all production areas, overseen by our technical control department specialists.

2. Are Standard Operating Procedures (SOP) in place?

Certainly, we implement specifically crafted process maps for each of our products.

3. What types of documentation can customers request?

Upon request, we furnish customers with copies of certificates and supporting documentation. Additionally, we provide detailed product passports for every item.

4. Price of the product:

1. What is the cost of your product?

Our pricing is established to provide a fair balance between cost and quality. You can find detailed pricing information for our medical furniture on our website.

2. Is there a possibility of obtaining a discount when placing a large furniture order?

Discounts for substantial projects are indeed available and are subject to individual negotiation.

3. Is it possible to arrange payment in installments?

Our standard payment terms require prepayment.

5. Customer Service

1.    Lead Times for Order Fulfillment: – 35 business days

2.    Furniture Installation Services:

LLC “Alumix TMK” offers a comprehensive solution for your medical facility. In addition to manufacturing furniture, we provide a complete range of associated services and support:

  • We offer consultations regarding equipment supply, taking into account the specific needs of your medical institution and various pricing options.
  • We present various furniture options tailored to your preferences, including diverse materials, designs (multifunctional or basic), upholstery colors, additional accessories, and more.
  • For unique requirements, we can fulfill individual orders and develop exclusive projects through our design office.
  • We conduct precise measurements of the premises to maximize workspace efficiency.
  • Our team develops a design project and provides visualizations, allowing you to preview the equipped premises, make adjustments, refine the project, and make informed purchase decisions.
  • We deliver the furniture to your medical facility at your convenience.
  • Assembly and installation services are also provided, ensuring that you receive fully functional furniture.
  • Our service includes a 12-month warranty period during which we promptly address any issues covered by the warranty. Please note that defects resulting from misuse, improper storage, transportation, or third-party actions are not covered by the warranty.
  • We offer after-sales service and consultations.

3. Product Returns:

You may return a product (or exchange it for an identical one) if the following conditions are met:

  • It is not listed among products ineligible for exchange or return.
  • The product remains unused and in the same condition as when purchased.
  • The return occurs within 14 days of the original purchase date.
  • The product is standard and not customized to the individual request of the buyer.

6. Logistical Capabilities and Shipping Services

1. Do you have your own warehouses for manufactured medical furniture? – Yes 

2. Warehousing Storage capacity: storage area 1800 m2

3. Preferred Transportation Method for Deliveries:

For local market deliveries, you have the flexibility to choose from the following convenient options:

  • Self-Pickup: Products can be collected directly from our production warehouse located at Novoselivska Street 7/2, Dnipro city. Dispatch is available on weekdays from 8:00 AM to 6:00 PM without interruption.
  • Delivery via Our Own Service: We offer delivery through our dedicated delivery service.
  • Courier Services: Alternatively, you can opt for delivery via courier services such as “Nova Poshta”.

For international deals, we can arrange deliveries based on EXW, FCA, or CPT terms.

6.1 Delivery cost

The delivery cost is determined on a case-by-case basis, taking into account the cargo’s volume.

7. Recommendations

1. Do you have customer recommendations?

Of course, here.

2. Is it possible to inspect product samples?

Yes, we have a showroom at our Dnipro office location. You can arrange a meeting with your manager to personally view our products.